St. Luke’s University Health Network uses LiveAction tools to proactively diagnose and troubleshoot systems critical to high-quality patient care.
“When you consider the sheer number of connected devices we have on a network of this size, and the incredible volume of traffic that this creates, some problems are bound to happen,” said Bryan Smith, senior network engineer at St. Luke’s. “But because patients’ quality of treatment is on the line, it’s imperative that we have tools on hand that allow us to identify and resolves the root cause of network issues quickly. We have relied on LiveAction products for over a decade to give us the visibility and troubleshooting insight to resolve network issues. In the high-stress world of patient care, seconds and minutes can make all the difference.”